Areas

Context

In 2005, the CITEOS brand opted for GiSmartware’s Citeos center solution to manage the public lighting reference system and the management of interventions, at national level. This solution is used by the majority of CITEOS today.

Through these companies CITEOS wanted to have a delegated national platform in IT management (hosting + administration).

This platform allows CITEOS:

• To manage the public lighting assets;
• To be responsive to requests for intervention;
• To monitor new and renovation work;
• To monitor and approve maintenance operations (curative and preventive);
• To provide customer municipalities with a portal for intervention requests.

All within a mapping environment.

Implementation (2005 to present)

To meet these different needs, GiSmartware has customised the business software for CITEOS. It is an internet solution which allows users to manage in real time all of the public lighting assets, via a single web browser and without any installation.

The services provided by GiSmartware cover:

• The provision of an IT infrastructure;
• The administration of the platform;
• The maintenance of the platform in operational condition;
• The integration of mapping data of the different companies;
• The implementation of mobility solutions for guidance and maintenance;
• User training;
• Day-to-day assistance with using the platform.